(R4) United in Care: A Modified Delphi Journey to Determine Meaningful Reporting Measures in Specialty Pharmacy

The specialty pharmacy field is wrought with a variety of complex distribution network strategies, mounds of data reporting, and a persistent need to realize treatment outcomes while reducing costs and waste. In an environment of such high spending and pressured performance, managed care pharmacists need standardized measures reported by specialty pharmacies to promote the safe, effective, and optimal use of specialty medications.

In this session, attendees will learn how to describe a recent multisite national effort to reach consensus among specialty pharmacy stakeholders on reporting measures to be used in specialty pharmacy practice. Understanding the modified Delphi methods and the results from these efforts presented will help to fill a gap in the field by describing how consensus can be reached, who should be involved, and what results are possible that are generalizable yet usable, feasible yet meaningful. Managed care stakeholders will benefit from learning about this methodology to reach a consensus that includes other managed care stakeholders and the potential to implement agreed-upon measures into contract reporting requirements. The future of consensus in specialty pharmacy is bright.